Privacy Notice

Louis Boyd is committed to complying with the Data Protection Act 1998. If we make changes to this Notice, we will notify you by updating this statement. You can access our website home page and browse our site without disclosing your personal data. However, when you register with Louis Boyd you will be asked to provide certain information about yourself.

What information do we collect and how do we obtain it?

We receive information directly from you when you either register an account with us or sign up to our mailing list (often referred to as the “VIP Club”). If you register with us, you will be asked to provide certain information such as your name, address, date of birth, telephone number and email address. If you shop with us and provide your details during a transaction, we may collect your information.

How do we use your information?

We use the information that we collect about you to:

  • Process your orders, notify you of your order status and inform you of special offers and promotions.
  • Manage your account.
  • Administer this website.
  • Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
  • Notify you about an enhancement to our services, such as changes to the website, new services and special offers that may be of interest. We may contact you by mail, telephone or email with offers from Louis Boyd.

Keeping in touch with you

We want to keep you up to date with information about new ranges, special offers and improvements to this site.

If you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by unsubscribing or by writing to ‘Data Protection’ at Head Office or via hello@louisboyd.com, quoting ‘Privacy Notice Enquiry.’ You may continue to receive mailings which are already on route to you for a short period of time while your request is being dealt with.

This does not include communications which are necessary for the provision of our service (such as order dispatch emails, delivery confirmation emails, etc.).

Your rights under the Data Protection Act 1998

You have a right to access the personal data that we hold on you. If you would like to see a copy please send a £10 fee and a written request to ‘Data Protection’ at Head Office, quoting ‘Privacy Notice Enquiry.’ If you think the information we hold on you is incorrect please contact ‘Data Protection’ at Head Office or via hello@louisboyd.com, quoting ‘Privacy Notice Enquiry.’

Changes to the Privacy Notice

We keep our Privacy Notice under regular review and we will place any updates on this webpage. This Privacy Notice was last updated on 6th July 2018.

Head Office Contact Details

Data Protection, MLG Retail Services (N.I.) Ltd, 58 Mill Street, Newry, BT34 1AG.